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Questions about AMS Mobile

Questions about Chat Functions

Questions about Church Teaching

Questions about Contact List Functions

Questions about Editing My Profile

Questions about Login and other Technical Problems

Questions about Member Center

Questions about Member Status

Questions about Messaging Center

Questions about Photos

Questions about Registering as a Member

Questions about Search Functions

Questions about Trips and Cruises

Questions about AMS Mobile

• How do I send a text message to another member?
• Is there any charge when I use the AMS Mobile service to contact another member?
• Can I use AMS Mobile to talk to a member?

Questions about Chat Functions

• I click on the `Chat` button, but nothing happens -- what is wrong?
• How do I post a chat message?
• Is there a way to save the text of chats?
• Why does the page seem to reload and make a clicking sound every 30 seconds?
• When I try to use the chat feature, I get a message that says, “There is a user with nickname…”
• How do I invite someone to chat?

Questions about Church Teaching

• What does the Church teach about abortion?
• What does the Church teach on contraception?
• What does the Church teach about papal authority?
• What does the Church teach about confession?
• What is Church teaching on marriage?
• Isn't Natural Family Planning (NFP) a form of contraception?

Questions about Contact List Functions

• How do I save a contact for later and how do I find it?
• How do I use the “Who Can Contact Me” form?

Questions about Editing My Profile

• How do I fill in or change my profile?

Questions about Login and other Technical Problems

• I'm trying to edit my profile, but the system doesn't save the changes and immediately logs me out, why?
• It says I don't have session cookies enabled. What do I do?
• Norton Personal Firewall is blocking me from logging in and editing. What do I do?
• I have to login multiple times before it lets me in!

Questions about Member Center

• Can I see the most recent date a member has used the site?
• How do I post a photo?
• Why am I not receiving notification emails when I have new messages on AMS?
• Can I get a new ID number so that there's no indication I've been a long-time member? Is there a way I can appear in searches for newer members?
• How do I change my e-mail address or password?
• Will I know when a member has viewed my profile?
• Can I keep my profile from being viewed by non-members visiting the site?

Questions about Member Status

• I recently got engaged/married to another member. How do I submit my success story?
• How do I change my password or e-mail address?
• What is the difference between 'active', 'inactive' and canceled status?
• How do I change my status?

Questions about Messaging Center

• How do I send a message?
• What is my 'Contact List'?
• What is 'Save to Drafts'?
• What are my 'Message Folders'?
• What are the various message reply options?
• Why is the time stamp on messages off by several hours?
• Does the site have a spelling checker I can use when filling out my profile and composing messages?
• I received a notification of a new message, but I don’t see it in my mailbox.
• Why don't I get message notifications?

Questions about Photos

• Why can’t I see any photos when I click on the “More Photos” link?
• How do I post more photos to my profile?

Questions about Registering as a Member

• How much does it cost?
• Are there any discounts?
• What payment methods are available?
• Would an older person have success finding someone on your service?
• Do you allow refunds if not satisfied?
• Can I allow someone else to use my account to see how they like it or can I transfer it to someone else?
• Does signing up with Ave Maria Singles give me access to Solteros del Ave María?
• Can I purchase a gift membership?

Questions about Search Functions

• How do I remove the profiles of members I’m not interested in so they don’t appear in my future searches?
• Why do some of the profiles in the search results ask me to “make an exception” when I’ve never been married?
• In the search by region, what states are included in each region?
• What is the 'Default Search'?
• Can I see the most recent date a member actually used the site?
• How do I make a search?
• Why aren't the profiles of members using the block feature prevented from showing up in searches?

Questions about Trips and Cruises

• Why the extra 3% charge for online transactions?